Refund policy

Returns & Refunds

At Kinari, every saree is thoughtfully selected and carefully checked before dispatch. We take great care to ensure you receive a piece that meets our quality standards.

As sarees are delicate and limited pieces, we follow a mindful return policy.

Return Eligibility (5 Days)

You may request a return within 5 days of delivery, only in case of:

A damaged product
An incorrect item received

To help us understand and resolve the issue quickly, we kindly request a clear unboxing video, recorded from the moment the package is opened.

A few things to keep in mind

We request that the saree remains unused and in its original condition, with tags and packaging intact
The unboxing video helps us verify and assist you better in case of any concern

👉 As these are thoughtfully chosen and limited pieces, returns aren’t accepted for reasons like change of mind or personal preference. We truly appreciate your understanding.

How to request a return

If you face any issue, please reach out to us within 5 days of delivery:

📩 returns@kinarisaree.com

Kindly share:

Your order details
The unboxing video showing the issue

Our team will review and guide you through the next steps.

Return Process

Once your request is approved, you will be asked to send the product back to our return address
Return shipping will need to be arranged by the customer